Privacy Policy
Last updated: 15 August 2025
This Privacy Policy explains how elk Design ("elk", "we", "us", "our") collects, uses, and protects personal information in connection with our website available at https://www.elk.design (the "Site"). It also describes your rights and how to contact us.
We are based in the United Kingdom and primarily serve UK-based clients.
1) Who we are (Data Controller)
2) What we collect
We aim to collect the minimum information needed to run our business and respond to enquiries. Currently, the Site includes a contact form. We do not process online payments on the Site and we do not run third‑party advertising trackers. a) Enquiry data (you provide) When you use the contact form, we collect the data you enter, such as: First and last name Email address Subject and message content You may choose to provide additional details relevant to your project.
a) Enquiry data (you provide)
When you use the contact form, we collect the data you enter, such as:
First and last name
Email address
Subject and message content
You may choose to provide additional details relevant to your project.
b) Technical data (automatically collected)
Like most websites, limited technical information is generated when you visit the Site (e.g., IP address, browser type, device information, pages visited, time and date). This is used for security, error diagnosis, and to operate the Site.
c) Cookies
At the time of this update, we only use essential cookies necessary to operate and secure the Site. We do not set non‑essential analytics/marketing cookies. If we add analytics (e.g., Google Analytics) or other non‑essential tools in the future, we will first implement a cookie consent banner and update this Policy.
3) Why we use your information (Purposes & lawful bases)
We process your information for the following purposes, under the lawful bases defined by UK GDPR:
Responding to your enquiry: For example, contacting you about your message or scheduling a call. Lawful basis: Legitimate interests (to run and promote our services) and/or steps prior to a contract.
Operating, securing & debugging the Site: For example, hosting, keeping security logs, and preventing fraud. Lawful basis: Legitimate interests.
Legal and compliance purposes: For example, record‑keeping required by law or responding to lawful requests. Lawful basis: Legal obligation.
We do not send marketing emails unless you explicitly ask us to or sign up for them.
4) Who sees your data (Recipients)
We do not sell your personal information. We may share limited personal data with service providers (processors) who help us run the Site strictly on our instructions, such as: Hosting/website platform (e.g., Framer) Email & productivity (e.g., email provider and cloud storage) Optional integrations chosen by us to handle form submissions (e.g., email, webhook, or Google Sheets). Where these providers are outside the UK/EEA, we rely on appropriate safeguards (such as the UK Addendum to the EU Standard Contractual Clauses) to protect your data.
5) How long we keep it (Retention)
• Enquiry data: kept for up to 12 months after our last communication, unless we start working together (in which case project records may be kept as required for contracts, accounting, and legal obligations).
• Technical/Log data: kept for a short period necessary for security and operations, typically 90 days unless a longer period is required to investigate incidents.
We may keep information longer if required by law or to establish, exercise, or defend legal claims.
6) Your rights (UK/EEA visitors)
You have the right to request:
• access to your data;
• correction of inaccurate data;
• deletion;
• restriction or objection to certain processing;
• portability of data you provided to us, where applicable.
To exercise your rights, contact us at info@elk.design. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk.
7) Contact
Questions about this Policy or your data rights? Email: info@elk.design Postal: elk Design, LCB Depot, 31 Rutland Street, Leicester LE1 1RE, United Kingdom Phone: +44 7775 717534